Your footage is yours.
What we collect, why, who helps us run Phantasic, how long we keep it and how to delete it.
Last updated 15 October 2026
01Who we are
Phantasic is run by Karrar Enterprises LLC. This policy explains what we collect when you use phantasic.ai and the Phantasic studio, and what we do with it. Questions or requests: hello@phantasic.ai.
02What we collect
- Account details: your name, email address and sign-in details.
- Your content: the recordings, photos and logos you upload, the transcript of your speech, and the videos we make.
- Billing details: your plan, credits and invoices. Card details go straight to Stripe.
- Usage: pages visited, features used, device and browser type, and error reports.
- Messages: what you send us through feedback, email or the editing assistant.
03How we use it
- To edit, render, store and deliver your videos.
- To run your account, take payments and send you service emails.
- To keep Phantasic secure, fix problems and understand which features help.
- We do not sell your personal data, and we do not use your footage for advertising.
04AI training
Your footage is not used to train AI unless you opt in. In your account you can choose any of these, all off by default:
- Improve my own style model only. Your edits teach the style model that only your account uses.
- Share anonymous edit decisions. Timings and choices, like which take we kept. No pixels and no voice.
- Allow my footage to train Phantasic. Your clips can help train the editor for everyone.
You can turn each one off again at any time. The AI services that plan your edits process your transcript to make your video and are not allowed to train on it.
05Who helps us run Phantasic
These companies process data for us, only to provide their service to Phantasic:
- Anthropic: AI that reads your transcript and plans the edit
- Supabase: Your account and project data
- Cloudflare R2: Storage for your uploads and finished videos
- Railway: The servers Phantasic runs on
- Stripe: Payments and billing (we never see your full card number)
- Resend: Emails, like 'your video is ready'
- PostHog: Product analytics: which pages and features are used
- Sentry: Error reports, so we can fix what breaks
Some of them are based in the United States, so your data may be processed there.
06How long we keep it
- Your projects and videos are kept while your account is active.
- After you cancel, your videos stay downloadable for 90 days, then they are deleted.
- When you delete your account, your footage, videos and account data are deleted. Billing records are kept as long as tax law requires.
07Your choices and rights
You can see, download, correct or delete your data. Most of this is in your account settings; for anything else, email us.
Depending on where you live (for example the EU, the UK or California), you may have further rights, such as to object to some processing or to complain to your data protection authority. We will answer requests within 30 days.
09Children
Phantasic is for people aged 18 and over. We do not knowingly collect data from children.
10Changes to this policy
If we change this policy in a way that matters, we will tell you by email or in the app before it applies.